Job Title: Provia ViaWare WMS Support Analyst
Location: Remote
Job Description:
Explicit experience with ViaWare version 5.x or 5.5 legacy ViaWare / Provia WMS version 5.5"
Experience reading older log file formats, older database schema from that version.
Familiarity with Oracle DB versions that were common at the time ViaWare 5.5 was in use. Ability to run and review Oracle SQL queries for issue analysis.
Ability to work without always having up-to-date documentation (because with older systems documentation tends to be spotty).
Comfort with debugging, reverse engineering, or maintaining/dealing with legacy interfaces or customizations.
Strong documentation and communication skills to translate technical findings into clear, actionable insights for business teams.
Self-starter who can hit the ground running with proactive problem-solving mindset and with the ability to work across operations and IT teams.
Strong understanding of logistics and transportation industry processes.
Nice-to-Have Skills:
Familiarity with C++ and 4GL coding for understanding system customizations.
No Coding Skills are required, but ability to read C++ and 4GL code is nice to have
Knowledge of warehouse automation systems, ERP or TMS integrations.
Experience in incident tracking and ticketing systems.
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